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McDonald's

3.4
(2046 reviews)

Business Details

+44 1273 823982
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's 157/163 Western Road Brighton. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's 157/163 Western Road Brighton and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's 157/163 Western Road Brighton . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
157/163 Western Road, Brighton, East Sussex
BN1 2BB, United Kingdom

Hours

Monday5:00 AM - 11:45 PM
Tuesday5:00 AM - 11:45 PM
Wednesday5:00 AM - 11:45 PM
Thursday5:00 AM - 11:45 PM
Friday5:00 AM - 11:45 PM
Saturday5:00 AM - 11:45 PM
Sunday5:00 AM - 11:45 PM

Reviews

3.4
2,046 reviews
5 stars
687
4 stars
466
3 stars
338
2 stars
153
1 star
402
  • BF
    Becca Ford
    2 days ago
    4.0
    Food was OK but order disappeared from screen so had to go ask after waiting ages as did others. No atmosphere in there.
  • OO
    O
    4 days ago
    1.0
    Consistently missing items, and when I request money back they report otherwise. If you fancy paying full price for trash food and missing items, boy are you in luck
  • LC
    Luke Cunningham
    6 days ago
    1.0
    Absolutely awful. It wasn't very busy when I went in to order food at around 2300. I waited over 20 minutes to get my food, it got busier and busier and I was still waiting. I then asked to speak to someone with regards to my food. I was asked for proof of which I could not show as the ticket machine didn't work. Then the lady staff member proceeded to ask for proof and to see my phone! I was able to show my watch for proof of purchase, but still did not believe me. This staff member still proceeded to try and argue with me and said I was being aggressive, although other customers said I was mellow. In the end I asked for a refund and she refused to give me a refund. She said they'll make the food fresh, but then just went and got a bag that had been sitting there for a while. Once she gave me the food she tossed the receipt at me! I understand if you're having a bad shift and almost finished, but jeez don't take it out on your customers that pay your wage. The food was nice but service absolutely terrible. Will never visit this McDonald's ever again, other people also waited over 20 minutes even for a happy meal!
  • SK
    Sasha Klepitskaya
    May 14, 2026
    1.0
    The staff at this location repeatedly don’t put sauces in the delivery bags. And there’s no way to contact them to remedy the situation. Really unreliable and poor service.
  • JM
    Justin Mcmillan
    May 10, 2026
    1.0
    Don’t do mcdelivery via the McDonald’s app from here! They have always got my order wrong and I always end up paying more than I receive, and because it’s via the app - there’s no refund, you just end up smacking your head against an AI chat bot. Would generally avoid as staff apparently can’t read

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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